
Medicaid
Managed Care transformation efforts have restarted. Standard Plans
are scheduled to go live July 1, 2021, while Behavioral Health I/DD
Tailored Plans are scheduled to launch July 1, 2022. Until that time, NC
Medicaid will continue to operate under the current fee-for-service model
administered by the Department.
- Beneficiaries:
- Continue accessing health services as you do now. To enroll in Medicaid Managed Care, please contact the Medicaid
Enrollment Call Center at 833-870-5500 (TTY: 833-870-5588), download the
free NC Medicaid Managed Care mobile app (available on Google Play or the
App Store) or visit the NC Medicaid enrollment website.
- Providers:
- Continue to contract with health plans.
The
Medicaid Transformation website contains policy papers, fact sheets, and other
transition documents with information effective on the date published. They do
not reflect current launch dates.
Get the free mobile app
To get the app, search for NC Medicaid Managed Care on Google Play or on the App Store.

Do you live in North
Carolina? Do you get Medicaid or NC Health Choice services? You can use the NC
Medicaid Managed Care mobile app to:
- Find and view primary care providers (PCPs) and health plans
- Choose a PCP
- Enroll (join a health plan)
- Find driving directions to nearby providers, hospitals, specialists, and more
- Get information in Spanish
The app works on your phone or tablet. Get the most out of your NC Medicaid
benefits. Enrollment is easy. Download the free app today!
Questions? Contact NC Medicaid at 1-833-870-5500 (TTY: 1-833-870-5588).
Rockingham
County Division of Public Health accepts the following Medicaid Transformation
insurance carriers. Please note that we are unable to assist you with choosing
an insurance carrier. We advise everyone to review each carrier thoroughly to
make the best decision based on your healthcare needs.

|
 |
1-855-375-8811
TTY: 1-866-209-6421
24 hours a day, 7 days a week
amerihealthcaritasnc.com |
1-800-349-1855
TTY: 711
7 a.m. to 6 p.m., Monday through Saturday
uhccommunityplan.com/nc |
|

|
1-800-349-1855
TTY: 711
7 a.m. to 6 p.m., Monday through Saturday
uhccommunityplan.com/nc
|
1-800-349-1855
TTY: 711
7 a.m. to 6 p.m., Monday through Saturday
uhccommunityplan.com/nc
|